Can be made online*: By calling, through text, or email. A non-refundable deposit of $50 is required for to reserve your appointment. It is ask that you kindly do not take or receive any calls or text messages during your appointment time. Please remove all eye makeup before your scheduled appointment time. Failure to do so will result in a $5 charge for removal. Anything under 50% of retained lashes coming back is considered a full set and will be charged accordingly.
CANCELLATION /RESCHEDULING POLICY
We strive to accommodate all our clients to the best of our ability. Our appointment confirmations are sent via text or email. Please honour your apartment; if you must cancel or reschedule please do so at least 24 business hours prior to the scheduled appointment time to avoid a cancellation fee ($50)
One same-day cancellation every 6 months is allowed . Otherwise, same-day cancellation are still charged the cancellation fee ($50) for the missed appointment.
A $50 cancellation fee will be charged to the credit card on file for each appointment that is cancelled less than 24h business hours prior to the scheduled appointment time. If a credit card is not on file, the cancellation fee ($50) is required in-order to book any other service(s).
No-shows (Clients who have not showed up for their scheduled appointment without pre-approved notice) will be billed for the full (100%) amount of the missed appointment. The missed service/appointment will need to be paid in full before future appointments can be scheduled. Clients who have no-showed/not showed up for their scheduled appointment without any notice will be asked to pre-pay a deposite towards their visit when booking future appointments.